Category: Technology

Scotland’s energy future under a Labour government

By Jamee Kirkpatrick, Energy and Industrials

Scotland’s energy landscape is evolving fast under Labour’s new government. Discover the key policies and announcements shaping the future of renewables and the oil and gas sector, before delving into the opportunities it presents for energy companies to rethink their communications strategy.

The election this summer and subsequent change in government could mark a pivotal moment for Scotland’s energy landscape. This transition brings both challenges and opportunities for energy companies and, by extension, the marketing and communications strategies that support them.

Understanding Labour’s energy vision

Labour’s recent election victory has set the stage for significant changes in Scotland’s energy industry, particularly as the UK accelerates its transition to renewable energy. Since the party took power, Ofgem has approved the largest single investment in the UK’s electricity grid, paving the way for a new “superhighway” in the form of a subsea cable connecting Peterhead and Lincolnshire. And, just this week, the results of the sixth Contracts for Difference (CfD) renewable auction saw a major U-turn on last year, securing more than double the capacity of 2023’s auction thanks to a significant increase in budget under the Labour government.

This forms part of a broader strategy to support the integration of 21 GW of additional offshore wind capacity and other renewables, including onshore wind and solar. A strategy that will be spearheaded by GB Energy, which, the BBC has reported will be headquartered in the home of Scotland’s energy sector: Aberdeen.

Labour has pledged not to revoke existing offshore oil and gas licenses in the North Sea, but has committed to not issuing any new licenses, signalling a gradual shift away from fossil fuels. Yet, recently announced changes to the Energy Profits Levy (EPL) – the windfall tax – have left question marks over job security and unease across the oil and gas sector.

And it is also not yet clear what Labour will do to support the decommissioning sector. What can be said though is that both the Scottish and UK governments are backing carbon capture and storage (CCS) and hydrogen.

In early August, the Scottish government granted the Acorn project £2m in funding and in its manifesto, Labour stated that it planned to invest £7.3 billion on priority low-carbon industries, with £1.8 billion earmarked for decarbonising ports, £1 billion for carbon capture and £500 million for green hydrogen. As a result, Scotland can likely expect to see significant investment from the UK government.

The opportunity for marketing and communications

With Labour’s pledge to achieve 100% clean power by 2030 – five years ahead of previous targets – the urgency for action is clear. With ambitious plans to quadruple offshore wind capacity to 60 GW, triple solar capacity to 32 GW and double onshore wind capacity to 30 GW across the UK, Scotland can and should be at the heart of this energy transition.

This shift presents a dual challenge and opportunity for marketing and communications professionals, who must adapt their strategies to ensure their brands remain relevant and competitive in this evolving environment.

As with any time of significant change, there is the potential for a shake-up. It is likely that we will see new businesses and ideas coming to the fore, and, as a result, brand relevance must shift to the top of many marketing and communications functions agenda. Where legacy businesses have thrived, now they may face a struggle to survive in a clouded and saturated market.

While not every brand will need a complete overhaul, businesses will need to a pragmatic approach to stay relevant. From brand strategy and visual identity, to clear, concise messaging and a strategic multi-channel communications approach to take that brand to market, businesses must ensure they are equipped to meet the expectations of their industry and audience.

With the ever growing importance on the energy transition, companies operating across the value chain must navigate the balance between conventional and renewable energy carefully and avoid the risks of being sidelined or accused of greenwashing. Our in-house, multi-disciplinary support, rooted in energy and industrials sector experience, helps companies do just that.

The new political landscape presents a unique opportunity for energy companies to redefine their narratives and strengthen their market positions. Although the full implications of government policy remain speculative in some cases, the election marked the beginning of a promising new chapter for the future of Scotland’s energy industry.

At Aspectus Group, we are committed to guiding our clients through change with strategic, insightful and innovative marketing and communications solutions. By staying informed, adaptable and proactive, we can turn potential challenges into opportunities for growth.

Key takeaways

  • What is Labour’s energy strategy for Scotland?
    Labour aims to accelerate Scotland’s shift to renewable energy, pledging to achieve 100% clean power by 2030 and committing to major investments in offshore wind, solar, and green hydrogen.
  • What are the challenges and opportunities for energy companies?
    The energy transition will challenge existing businesses to remain relevant while creating opportunities for new companies. Effective communication strategies and clear messaging will be vital to navigating this shift.
  • How can marketing help energy companies adapt?
    By refining their brand messaging and adopting a clear multi-channel approach, companies can stay competitive and avoid pitfalls that come with change.

Author Bio

Jamee Kirkpatrick is a senior account director in our energy and industrials practice, who supports companies from start-ups to global players. Through her proactive, multi-channel approach she helps companies build their brands, tell their stories and drive business outcomes. Based in Aberdeen, Jamee works with clients in the oil and gas, renewable, utilities and technology space.

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Marketing Cybersecurity Solutions: Top 5 Strategies for 2024

By Piers Grassmann, Technology

This blog outlines five key strategies to effectively market your cybersecurity service in 2024. It covers understanding market dynamics, identifying target customers, building a strong brand, and using digital marketing and public relations to drive business growth.

If there’s one reality that’s hit the business world hardest in the last two years, it’s the importance of the cybersecurity sector for the smooth running of business operations, the economy, and even society at large (stay tuned to find out how this relates to cybersecurity service marketing strategies).

We all witnessed the impact of the global IT outage caused by a faulty update released by the cybersecurity firm, CrowdStrike, with flights, hospitals, trains and even stock markets grinding to a halt as a result.

However, the disruption of cybersecurity incidents can also bring substantial financial repercussions. According to IBM’s 2023 ‘Cost of a Data Breach’ report, the impact of the average data breach entails a loss of approximately US$4.45 billion on average.

So, how should brands go about marketing cyber security services to audiences? Effective marketing has the potential to differentiate your offering from others and drive growth. But with so many options and tactics at their disposal, vendors are overwhelmed by choice.

In this guide, I will outline the 5 strategies cyber security firms must consider when it comes to marketing their services, from digital campaigns, to branding, PR, and everything in between.

Understanding the market landscape

When it comes to promoting cybersecurity solutions for businesses, understanding the wider context of the market is key.

Based on my introduction alone, it’s no secret that the 2024 cyber security market is intensely competitive. The growing prevalence of attacks, incidents, and breaches (as well as the ever-increasing severity of their impact), means the sector is seeing skyrocketing demand for reliable, advanced, and effective technology to combat these myriad threats.

Without understanding what you’re up against, you have little chance of ensuring your marketing and messaging will resonate with your target audiences. Whether you specialize in DDoS protection, identity threats or back-up storage, target audience identification should be the first step in any cyber security marketing strategy.

From the widespread proliferation of AI and machine learning integration, to concerns around the safety of Internet of Things (IoT) technology and the booming growth of ransomware and supply chain attacks, no marketing strategy should be developed in isolation from these critical concerns.

Identifying your target customer

The crucial next step in your marketing journey should involve zeroing in on the specific customers your service is aimed at (whether that be SMBs, larger enterprises, or those within specific industries) and then conducting research into their unique challenges and pain points. Only then can you identify how your offering can help.

For example, consider conducting research into the key trends, challenges and opportunities that exist in the sector at large and attempt to map your services onto them. From there, you can go into greater detail and begin developing tailored customer personas to crystallize who it is you’re talking to through your marketing strategy.

Building a strong brand identity through messaging

With the knowledge from your market landscape and customer research, you’re now able to begin building your brand identity as it relates to your offering. For example, create a messaging document for your team and potential prospects that outlines your services USPs.

Ideally, these tie into your company messaging and value proposition, but it’s crucial that each offering serves a clear purpose. It must address a tangible, measurable need for your target audience.

For instance, when marketing your DDoS protection service for retail businesses, you could start by citing figures from US-based cybersecurity firm, Cloudflare, who found that in Q3 of 2024 there was a 117% increase in YoY network-level DDoS attacks, with a particular uptick impacting retail around Black Friday. From there, you can build your brand identity and focus your marketing efforts on how you solve that problem for retail businesses more effectively than competitors.

Maximizing digital marketing tactics

Now that you have a comprehensive grasp of the landscape, audiences, their problems, and how your offering addresses them, you’re in a prime position to leverage the full gamut of marketing tactics available to you to get that message out there.

It’s a well-established concept within marketing that it takes an average of seven interactions with your brand before a buyer is likely to decide to buy with intent, this is often referred to as ‘the rule of 7’.

Your strategy should make full use of the digital marketing ecosystem to start spreading your message. A (non-exhaustive) list of approaches that should be included in any effective digital marketing strategies for cybersecurity companies might include:

  • Content creation and promotion: crafting and disseminating key educational content (e.g., blog posts, whitepapers, webinars) and promoting these through paid and organic social media
  • Email marketing: targeted emails to your core audiences can build stronger customer relationships, increase sales, enhance brand loyalty, and generate qualified leads
  • SEO strategy: implementing SEO strategies to rank highly for cybersecurity-related keywords in search engines
  • Marketing collateral: drafting case studies and testimonials as trust builders by providing third-party validation to potential prospects

Leveraging public relations for growth

It’s equally fundamental that any cyber security marketing strategy makes effective use of public relations to maximize the impact of any ongoing efforts. This includes, but isn’t limited to:

  • Media relations: partnering with a well-connected agency with extensive expertise and connections across the media landscape will allow you to unlock earned press opportunities to further build third-party validation with your target audience. Getting your message out there quickly is crucial and a good PR partner will be ideally placed to help with this
  • Analyst relations: where relevant, seeking support from a team able to arrange and manage briefings with analysts can add authority to your businesses industry presence
  • Award submissions: award entries are another effective way to shout about your services and gain the accreditation of external parties
  • Event and conference support: networking in-person still plays a role in any marketing efforts (even post-pandemic), and the right PR team can help to plan upcoming relevant industry gatherings to attend

By implementing the tips I’ve outlined above – understanding the market, your customer, and audience, building a strong brand identity through messaging, and leveraging digital marketing and PR – you will be positioned for a successful cyber security marketing strategy geared towards growth and long-term success.

Our technology team has an experienced group of cybersecurity experts (me included!) who would love to support you with all of the above and more. If you’re interested in a conversation with the team, do get in touch with us at tech@aspectusgroup.com.

Key Takeaway Section

Q1: Why is it important to understand the cybersecurity market landscape?
A1: Understanding the competitive landscape helps ensure your marketing efforts resonate with your target audience and address the key issues in the industry.

Q2: How can you tailor your marketing strategy to your customers’ needs?
A2: By conducting research on customer challenges and mapping your services to address those needs, you can create targeted and effective marketing messages.

Q3: What role does digital marketing play in promoting cybersecurity services?
A3: Digital marketing, including content creation, email campaigns, and SEO, is crucial for building brand visibility and engaging potential customers across various channels.

Bibliography

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Best Cybersecurity Awards for 2025: Entry Deadlines & Tips

Sanjana Rao, Technology

Why cybersecurity awards matter

Awards are a crucial component of a company’s PR and marketing strategies. They provide third-party endorsements for your products or services, spotlighting the tangible impact of your business and cybersecurity solutions. You can use these to supplement marketing materials, attract new customers, and serve as proof of success for potential investors and entice talent. Additionally, winning awards helps position your business leaders and key spokespeople as authoritative figures in the media and your sector.

As award season draws to a close, we’ve pulled together a list of the best cybersecurity awards for companies in 2025.

So, what are you waiting for? Explore our recommendations and read on for our five tips on best practices for award entries.

Key cybersecurity awards for 2025

Globee Awards for Cybersecurity

The 21st Annual Globee Awards for Cybersecurity are open for entry now. These awards, part of the Globee Business Awards, have had a long-standing reputation of inspiring success.

Categories include ‘Emerging Cybersecurity Startup of the Year,’ ‘Cybersecurity Product Launch,’ ‘Cybersecurity Entrepreneur of the Year’ and more.

  • Entry deadline: 25th September 2024 (early-bird)
  • Entry fee: from $176 – $784
  • Awards ceremony: 12th March 2025

Cyber Security Awards

Now in its 10th year, the Cyber Security Awards reviews the best players in the industry. It rewards those committed to making a difference.

Categories are split between impressive individuals and company-centric awards. These include ‘Cyber Woman of the Year,’ ‘CISO of the Year,’ ‘Best Cyber Start-up for the Year,’ ‘Best AI Solution of the Year’ and more.

So, whether you want to nominate incredible talent within your company or a solution you’re proud of, there’s something for everyone.

  • Entry deadline: 17th January 2025
  • Entry fee: TBC
  • Awards ceremony: TBC

Cybersecurity Excellence Awards

The Cybersecurity Excellence Awards honor individuals and businesses that demonstrate excellence, innovation and leadership within the industry. The awards span the breadth of the sector, with prizes for the best ‘AI Security Solution’ to ‘Dark Web Monitoring’ and ‘Ransomware Protection.’

  • Entry deadline: 31st January 2025
  • Entry fee: from $499
  • Awards ceremony: TBC

The National Cyber Awards

The National Cyber Awards is a top cybersecurity award that rewards those who are committed to cyber innovation, cybercrime reduction and protecting citizens online. This year’s ceremony is hosted by the BBC’s Security Correspondent Gordon Corera who brings his extensive expertise in covering global security concerns. These awards have even gained recognition from the Prime Minister Sir Keir Starmer, recognizing the impact they have on the industry and the outstanding work of businesses and individuals with it.

  • Entry deadline: TBC, likely early 2024
  • Entry fee: TBC
  • Awards ceremony: 23rd September 2024

SC Awards Europe

As one of the most prestigious cybersecurity awards, the SC Awards are a celebration of achievement, excellence and advancement within the industry. Entries for 2024 are now closed but keep an eye out for early next year once they open again to make sure you don’t miss out on entering this top-tier cybersecurity award.

  • Entry deadline: TBC, likely February 2025
  • Entry fee: £460 + VAT (in 2024)
  • Awards ceremony: TBC, likely summer 2025

The Scottish Cyber Awards

The Scottish Cyber Awards have become a cornerstone of the country’s annual cyber calendar. Now in its 8th year, the awards celebrate the pinnacle of Scottish cyber talent supported by sponsors which include some of the biggest names in cybersecurity and technology. These include CheckPoint, Accenture, CyberScotland, Secureworks and Lloyds Banking Group.

  • Entry deadline: TBC, end of 2024
  • Entry fee: TBC
  • Awards ceremony: 27th March 2025

Top tips for cybersecurity award entries

Now you know the best cybersecurity awards for companies in 2025, it’s time to get writing those entries.

We understand award applications can be extremely time intensive. They require your business messaging to be succinct, consistent, with a compelling narrative to stand out from the crowd. But, they’re a crucial part of any B2B marketing strategy, so it’s important you put your best foot forward in the entry.

Here’s our five best cybersecurity award entry tips to help you increase chances of success for your submission:

  1. Understand the criteria: Before beginning your entry, it’s crucial you review the award guidelines to ensure that it’s a relevant category for you or your business. This also means you can guarantee your submission aligns with what the judges are looking for.
  2. Highlight your USPs: Identify what makes your business stand out. Focus on unique achievements and innovations, using clear examples and data to back these up in your application.
  3. Use understandable language: Cybersecurity can be highly technical with huge amounts of jargon. Whilst that sort of language is ideal for product handbooks, award entries require clarity and conciseness as the judges may not be experts in your industry.
  4. Harness the power of testimonials: Most award entries will allow you to submit testimonials in addition to the main submission. Testimonials are a goldmine of information that can serve as proof of why you should win, help build credibility and make a compelling case for you to take home the prize.
  5. Proofread and ask for feedback: Award entries can be tricky to get right. Once you have the first draft, ask for feedback from someone not involved in the drafting process. A fresh set of eyes can help pick up any accidental jargon, unusual wording, or mistakes.

Get expert help with award submissions

Our technology team has an experienced group of cybersecurity experts who have helped numerous clients submit, draft and win awards.

Whether it’s your first time or you’re ready to diversify your award submissions, get in touch at tech@aspectusgroup.com if you’d like to enter a cybersecurity award in 2025.

Want to learn more about our cybersecurity insights? Find out how to unlock cybersecurity media success.

And if cybersecurity isn’t your thing, read our blog about the top technology awards to enter.

Bibliography:

About the author:

Sanjana (Sanj) is a Senior Account Executive on the technology team. She has nearly 3 years’ experience working with cybersecurity companies in the UK, Singapore, Sweden, and USA, including Flexxon and Clavister.

Blog summary:

This blog explores the top cybersecurity awards to consider for 2025. It provides essential details on entry deadlines, fees, and offers valuable tips for creating a successful submission. Use this guide to enhance your PR and marketing strategy by entering these prestigious awards.

Key takeaways:

Q: Why should companies enter cybersecurity awards?

A: Cybersecurity awards boost a company’s credibility, attract new customers, and position its leaders as industry authorities.

Q: What are the top cybersecurity awards to enter in 2025?

A: Key awards include the Globee Awards for Cybersecurity, Cyber Security Awards, and Cybersecurity Excellence Awards.

Q: What are the best practices for submitting a cybersecurity award entry?

A: Focus on understanding the criteria, highlighting USPs, using clear language, incorporating testimonials, and proofreading.

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Communicating ESG: What do marketeers really think?

By Chris Bowman, Energy and Industrials

Aspectus Group has conducted new research to discover what communications and marketing professionals really think about ESG. In this blog, we offer a taste of the key findings. Download the full whitepaper here.

ESG: love it or loathe it, the three little letters are firmly embedded in the alphabet soup that is the business communications lexicon.

However, while most discussion of the topic (rightly) focuses on the real-world, operational applications and implications of business’ environmental, social and governance practices, it can pose as particularly thorny challenges for communications and marketing professionals.

After all, if criticism is often levelled at companies for the gap between what they say they’re doing and what they’re actually doing with regards to ESG, then surely those people tasked with doing the saying shoulder a key part of that risk.

Of course, companies must first and foremost walk the walk with respect to ESG performance, but they then have the challenge of appropriately communicating that performance in such a way as to avoid greenhushing or greenwashing (see our previous whitepaper for more on how [1]).

With this in mind, it occurred to us that these voices were largely absent from the conversation around ESG, and that this ought to be rectified. Do marketeers see ESG as more of a risk or opportunity? Do they have the resources they need to communicate effectively on the topic? And, at the end of the day, do they really believe in it?

These were some of the key questions we wanted to answer with our new whitepaper: Marketing ESG in 2024: Risks, Rewards & Riddles.  To do so, we surveyed 418 senior marketing decision makers across our core sectors (energy, financial services and technology) and regions (APAC, Middle East, UK and US).

Here’s a taste of what they had to say.

ESG marketing: Risk or opportunity?

Brass tacks: is ESG more of a risk or opportunity for marketeers? The case can be made either way. On the one hand, companies that are percieved as high-performing on ESG metrics can reap great rewards. A 2023 joint McKinsey/NielsenIQ study [2] found that products in the consumer packaged goods sector making ESG-related claims “averaged 28 percent cumulative growth over the past five-year period, versus 20 percent for products that made no such claims” – and as our own Ellie Jackson would tell you [3], what holds true in consumer marketing generally applies to B2B, too.

On the other hand, the risks of getting it wrong are obvious, and Clarity AI found [4] that ESG contoversies lead to a 2 to 5 percent stock underpeformance after six months. Needless to say, no marketeer wants that to come up in their annual review.

So which view is predominant? Does excitement outweigh trepidation, or do the risks overshadow the rewards? In truth, the two are finely poised: 33 percent see ESG as more of an opportunity, and 32 percent as more of a risk. The devil, of course and as always, is in the detail, with differences emerging between sectors and regions – you’ll have to read the whitepaper to learn more.

The real risks of greenwashing

Though the ‘G’ in ESG stands for governance, the G-word for the topic – the one that looms large and casts a shadow over everything – is ‘greenwashing’.

Greenwashing is defined by Investopedia [5] as “the act of providing the public or investors with misleading or outright false information about the environmental impact of a company’s products and operations”. More colloquially, it is used to refer to any overclaim with regards to ESG performance, whether environmental, social or governance related.

No marketeer wants to catch a case for greenwashing, so it is concerning that 39 percent of our respondents said there had been ocassions where they have had to communicate around ESG for their organization (or on behalf of their clients) when they have not felt that the message was fully justified or appropriate.

Let’s be clear: we did not ask respondents whether they had engaged in greenwashing, and we are not accusing anyone of willfully misleading their audiences – we have a higher opinion of our peers than that! However, what this does show is that marketeers are routinely put in positions where there is a real risk of inadvertant greenwashing, and other findings support the view that these professionals are not always given adequate support or resources to communicate on these topics with confidence.

Is ESG here to stay?

At the end of the day, is ESG a passing trend or a change to the way we do (and communicate about) business?

Marketeers are clearly bought-in on a personal level, with more than 60 percent caring about ESG factors. However, that doesn’t mean they see the concept as the finished article– 47 percent think it will either subside or disappear, and only 9 percent believe it will become a permanent fixture in how businesses operate.

However, 28 percent think ESG is more likely to evolve than disappear altogether, and this is amplified by respondents’ views when asked about the specific term ‘ESG’, and whether it is fit for purpose. While only 18 percent think the term works well, 22 percent thinks ESG marketing needs clearer messaging, and 23 percent think it needs a new name.

There are clearly challenges for marketeers ahead.

The bottom line

Communications and marketing professionals as a whole seem bought into ESG, but they are not naïve. They understand the opportunities and the risks alongside the subtleties of the concept that require careful and constantly evolving communications strategies. However, despite operating at the frontline with regard to organizations’ reputational risk, they are not always supported in a way commensurate with the delicacy and difficulty of the task.

At Aspectus, we hope to change that. Read more about our ESG communications services here.

Key takeaways

Q1: Do marketeers see ESG more as a source of opportunity or risk?

A1: Overall, the answer is finely poised, but differences emerge across sectors and regions.

Q2: Are marketeers properly supported in communicating around ESG?

A2: Not always, it appears. And many have felt pressure to communicate messages they are not confident are fully justified.

Q3: Does this mean marketeers are greenwashing?

A3: It means there is a risk of inadvertently doing so. We don’t believe the data shows widespread or intentional bad practice, but more needs to be done to reduce the risk.

Q4: Is ESG just a passing trend?

A4: It appears not, but that there is plenty of room (and need) for it to evolve.

Q5: Where can I learn more?

A5: So glad you asked – download the full whitepaper for the results or get in touch and we’d be happy to discuss.

About the author

Chris co-leads Aspectus’ ESG practice and is an associate director responsible primarily for client strategy and content. He has worked across Aspectus’ energy and financial services teams for over a decade, and is duly immersed and well-versed in everything from ESG to the energy transition.

Bibliography

More from us on ESG

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Cutting through a crowded room: The power of thought leadership in the Middle East

By Astrid French, Head of Middle East

In rapid-growth markets, effective B2B communication is crucial. This blog explores the role of thought leadership in cutting through the noise, engaging prospects and integrating it with marcomms strategies to build brand trust and drive sales.

In rapid-growth Middle East markets, more brands than ever are vying for a limited number of communications slots.

But wait, aren’t we beyond the limitations of traditional print media, where you are literally competing for column inches? Don’t digital channels (be it online publications, a LinkedIn feed or email marketing) mean space isn’t limited in the same way?

Both of those statements are correct. However, it would be a mistake to conflate the limitless possibilities of digital platforms with limitless interest from prospects in business-to-business (B2B) communications. Though digital channels don’t have a slot restriction, your prospects do. The amount of information they are willing to consume, and more importantly show interest in, has a cap. And that cap is being encroached upon by your competitors.

Consider these regional examples: In Abu Dhabi, the number of AI companies registered grew at a compound annual rate of 67% between 2021 and 2023. In Dubai, the DIFC broke records in 2023, with a new registrations growth rate of 34%. The Kingdom of Saudi Arabia saw a 78% uplift of new commercial registrations in the second quarter of 2024 compared to the same period of the previous year.

If you think about all of these firms, plus the vast number already present in region, the room you are trying to command attention in is suddenly a lot more crowded. To compete effectively, avoid information overload and capture attention, you need to give people a clear reason to listen and engage. That brings us to the art of conversation.

The art of conversation

To effectively engage prospects, talking at them and hoping they’ll listen is unlikely to have the desired effect. Rather than ‘talking at’, it is important to ‘engage with’. This is where thought leadership becomes one of the most valuable assets in the communications toolbox. It allows us to think about their challenges – what keeps them up at night? And their opportunities – what makes them excited about the future? Putting your audience’s reality at the heart of your communications transitions your brand message from inward-looking to partnership-oriented. This is critical to building trust and preference as it creates opportunity for stand-out while developing a reason to believe and buy.

Thought leadership also humanises communications, platforming leaders and experts in a relationship-oriented market that is deeply influenced by the vision and ambition of leaders in respective fields.

But I need sales, please.

There is a common misconception that thought leadership is a nice-to-have that doesn’t contribute directly to sales. However, with many B2B industries’ sales cycles evolving, it simply couldn’t be more important. The journey from awareness to consideration to conversion is longer than ever before and a one size fits all funnel has been replaced by complex routes back and forth from each stage.

Longer consideration phases, expanded buying committees (all of whom need to be influenced), and at times, extended phases of ‘dormant’ prospect behaviour present a challenge for brands. Waiting to put all efforts behind a single push to a group of prospects over a three month period will at best, miss vital awareness and consideration building, and at worst, miss-time the sales cycle and be left out in the cold until the next arises.

This is why consistent and interesting thought leadership is so essential. We need to engage prospects in both ‘buy’ (where you have the opportunity to sell) and ‘non-buy’ (where the opportunity is to build brand awareness, understanding and reputation to put you top of the RFP list) modes. It is crucial to authentically build the perception and reputation of a brand, ensuring when you build the sales house, you have foundations in place to keep it steady.

Integrated efforts

Thought leadership, of course, is one tool in the marcomms toolbox. Its magic lies in the ability to inject it across all types of communication, from a by-line in a leading publication, to a visionary annual report, or an email blast spotlighting your experts.

The best thought leadership is done as part of an integrated marcomms programme. Delivering powerful expertise in combination with tactics such as news announcements, effective product marketing and sales activity, to name a few.

Want to discover your thought leadership potential? Get in touch.

Key takeaways

Q1: Why is thought leadership essential in the Middle East?

A1: Thought leadership helps brands stand out in a crowded marketplace – which we see in rapidly emerging Middle Eastern markets, engaging prospects and building trust by addressing their challenges and opportunities.

Q2: How does thought leadership contribute to sales?

A2: Thought leadership influences long and complex sales cycles by maintaining consistent engagement, building brand reputation, and preparing prospects for conversion.

Q3: What is the role of thought leadership in integrated marcomms?

A3: Integrating thought leadership with other marketing communications tactics enhances its effectiveness, ensuring a cohesive and powerful brand message across various channels.

About the author

Astrid French, based in our Dubai office, leads Aspectus Middle East, and is responsible for overseeing its direction, fostering its growth, and cultivating strong client relationships. Her experience spearheading global, integrated communications programmes is layered with a deep understanding of strategic nuances in the region. Astrid has worked with a range of clients, from energy supermajors and early-stage tech investors, to prestigious private banks.

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Whitepaper – Marketing ESG in 2024: Risks, Rewards & Riddles

Our latest ESG report examines the current communications landscape and the extent to which ESG factors are considered a strategic priority – both for communications and wider business plans.   

In March 2024, we surveyed senior marketing decision makers working within the financial services, energy and technology sectors across the US, UK, Middle East and APAC. 

The report examines the practical – and strategic – considerations for effectively communicating ESG efforts, alongside the more conceptual challenges with the specific ESG term and its direction for the future. 

Download our whitepaper and gain insights into:

  • How far ESG considerations have been embedded into communications and wider business strategies 
  • Whether the term “ESG” is fit for purpose 
  • How pervasive the risk of inadvertent greenwashing activity is 

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The importance of crisis communications in a general election

By Victoria Chilton, Energy & Industrials

Crisis communications are crucial in general elections, involving swift responses that  maintain public trust, control narratives, leverage digital platforms, and learn from past crises. Effective strategies in these areas can significantly impact a campaign’s success. 

In the high-stakes arena of a general election, crisis communications play a pivotal role in shaping public perception and maintaining voter confidence. The ability to swiftly and effectively manage a crisis can determine a campaign’s success or failure. A well-executed strategy can mean the difference between a campaign that falters and one that prevails, particularly in the digital age where information and misinformation spreads rapidly.  

Campaigns must be prepared to address issues ranging from candidate missteps to external events that could impact voter sentiment. By anticipating potential crises and crafting clear, consistent messages, campaigns can navigate challenges, protect their reputations, and maintain the trust of the electorate. 

Swift responses to emerging issues

In a general election, crises can emerge suddenly and from unexpected quarters. These might range from personal scandals involving candidates to policy gaffes, security threats, or external events such as natural disasters. The ability to respond swiftly and effectively is crucial. An immediate and measured response helps to control the narrative, preventing opponents from capitalising on the situation and mitigating damage to the campaign’s image. 

For instance, when a candidate faces allegations of misconduct, such as in the case of Dominic Raab who was found to have intimidated civil servants after an inquiry into bullying allegations, the response must be prompt and transparent. Denial without evidence or delays in addressing the issue can lead to a loss of credibility. A well-prepared crisis communications team can quickly gather facts, craft a coherent response, and disseminate it across multiple channels to ensure the public receives accurate information promptly. 

Maintaining public trust

Trust is a foundational element of any political campaign. Once broken, it is incredibly challenging to restore. Effective crisis communications aim to maintain and even build trust during turbulent times by addressing the immediate crisis  and demonstrating accountability, transparency, and empathy. 

The expense scandal of 2009 was a significant crisis that shook public trust in UK politicians. Many MPs were found to have claimed excessive or inappropriate expenses. The response involved full transparency, with detailed expense reports being published and several MPs facing legal consequences. The swift actions, including resignations and repayments, were critical in beginning the process of rebuilding public trust. 

Acknowledging concerns and showing a willingness to listen and adapt can turn a potential crisis into an opportunity for positive engagement. This approach helps to reinforce the candidate’s commitment to serving the public and addressing their needs. 

Controlling the narrative

In an election, controlling the narrative is essential. The media and public opinion can be swayed by how well a campaign manages its communications during a crisis. By providing clear, consistent, and accurate information, a campaign can shape the story rather than being overwhelmed by it. Demonstrated in the 2016 Brexit referendum with the Leave campaign who controlled the narrative by focusing on the message of “Take Back Control“, which resonated strongly with voters. Despite numerous challenges, their consistent and clear messaging helped sway public opinion in their favour. 

Effective crisis communications also involve anticipating potential issues and preparing responses in advance. This proactive approach allows campaigns to act quickly and decisively, reducing the likelihood of being caught off guard. Pre-prepared statements, media training for key spokespersons, and a clear chain of command for decision-making are all vital components of this strategy. 

Leveraging digital platforms

The rise of social media and digital news platforms has transformed the landscape of crisis communications. Information spreads rapidly, and public opinion can shift in an instant. Campaigns must be adept at using these platforms to their advantage, engaging directly with voters, and countering misinformation swiftly.  

In the 2017 general election, the Labour Party effectively used digital platforms to engage with younger voters. Their campaign leveraged social media to disseminate their message, counter negative press, and mobilise supporters. This digital strategy contributed to a significant surge in support, particularly among young people, leading to a much stronger performance than initially anticipated. 

During a crisis, social media can be a double-edged sword. On one hand, it allows for immediate communication with the electorate. On the other, it can amplify negative news and misinformation. A robust digital strategy involves monitoring social media trends, engaging with followers in real-time, and using data analytics to gauge public sentiment and adjust strategies accordingly. 

Learning from past crises

Finally, learning from past crises is an invaluable aspect of crisis communications. Every election cycle provides lessons on what works and what doesn’t. Campaigns that analyse past crises, whether their own or those of others, can develop better strategies and avoid repeating mistakes. 

For instance, analysing how previous campaigns handled data breaches, negative press, or candidate health issues can provide valuable insights. Incorporating these lessons into crisis management plans ensures that a campaign is better prepared for any eventuality. 

The importance of communication

Crisis communications are a vital component of any campaign. Swift response, maintaining public trust, controlling the narrative, leveraging digital platforms, and learning from past crises are all essential strategies. As elections continue to evolve in the digital age, the importance of effective crisis communications will only grow, making it a critical area of focus for any campaign aiming for success. 

Navigating the complex world of communications requires expertise and experience. To learn how Aspectus can support your organisation in developing robust communication strategies, contact our team here

Key Takeaways:

Q1: Why is a swift response important in crisis communications during a general election? 
A1: Swift responses help control the narrative, prevent opponents from capitalising on the situation, and mitigate damage to the campaign’s image. 

Q2: How can a campaign maintain public trust during a crisis? 
A2: By being transparent, accountable, and empathetic, and by addressing the crisis promptly and effectively, a campaign can maintain and even build public trust. 

Q3: What role do digital platforms play in crisis communications for political campaigns? 
A3: Digital platforms allow immediate communication with the electorate, enable real-time engagement, and help counter misinformation swiftly, though they can also amplify negative news. 

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Six key takeaways from EBAday 2024

By Arthur Instone, Financial Services

When will we have a digital euro – if ever? How is AI impacting capital markets? Are banks ready for instant payments? And are fintechs out to replace banks, or work alongside them? These are all questions that attendees grappled with at this year’s EBAday in Lisbon, the Euro Banking Association’s annual summit for leading payments and transaction banking executives.

This year’s theme, ‘Orchestrating the dialogue on payments’, was chosen specifically to reflect the fact that now is the time to turn plans into practices that reflect the new payments era. Here are six of my key takeaways from the conference:

1. Collaboration is increasingly critical

Banks share the same pain points, and with so many new or updated regulations coming into force in the next 3-5 years, panelists were keen to emphasise that joining forces with other industry players can help them navigate this uncertain landscape.

Combatting fraud was one area that was identified where collaboration will be especially important. Simone Löfgen, global head of payment platforms and managing director at Commerzbank, said, “It is absolutely crucial that we are connected, and that we’ve defined common ways of combating this industry challenge, so there shouldn’t be any competition on fraud because it’s a joint attack that we’re all facing.”

This ‘joint attack’ approach is particularly important, since fraudsters are always finding new and increasingly sophisticated ways to extract funds. Cross-company, and critically, cross-industry collaboration will help banks detect these patterns and be more agile in their approach to fraud.

2. AI: a question of what, not how

Panelists highlighted that AI is no longer just a shiny buzzword but is very much a technology of the here and now, having a real impact on banking operations.

 It was interesting to see the range of applications for which AI is being used. In an audience poll during a session on ‘AI in capital markets and payments’, 31% responded that streamlining operations is the main use case, 29% voted for improving customer service, and 25% voted for enhanced risk assessment and fraud management.

There’s no doubt that AI is having a transformative impact on banking operations, but the challenge facing banks is how to adopt AI at scale rather than for individual use-cases. The question they’re grappling with is: should we build our own in-house solution or buy a ready-made model? Christian Sarafidis, chief executive EMEA financial services at Microsoft, argued the latter is more suitable.

This is because the technology is evolving so rapidly, and banks are unlikely to have the in-house skills, resources and expertise to create a solution that is better than what is available in the market, where solutions have already been designed to meet specific needs of the banking sector.

3. Divergence on CBDCs

CBDCs – a solution looking for a problem or a genuine monetary innovation? In a session on ‘The future of payments’, moderator Joy Macknight put the question to the audience, asking Do we need a digital euro, whether wholesale or retail? Interestingly, a majority of 62% said no, compared to 38% who voted yes.

Panelists were quick to point out, however, that the question was slightly misleading by grouping the wholesale and retail use-case together. They agreed that the wholesale CBDC development is at a far more advanced stage of development than retail, a hypothesis supported by the Bank of International Settlement (BIS). A survey by the BIS in late 2023 found that the likelihood that central banks will issue a wholesale CBDC within the next six years now exceeds the likelihood that they will issue a retail CBDC.

There was positivity about the role of blockchain in capital markets more broadly. Michael Reinwald, Head of Sales for JP Morgan Germany and Austria, was “convinced” that tokenisation will be central to driving capital market innovation, helping to increase market liquidity, reduce the risk of fraud, lower transaction fees and improve transparency and visibility across the trading cycle.

4. The road to instant payments is easier said than done

Instant payments are a massive priority for banks, especially given that SEPA Instant – set to apply from January 2025 onwards – will require Eurozone banks to offer instant credit transfers at any time of day and year. In an audience poll during a session on ‘The Instant Payments Revolution’, the overwhelming majority (75%) put instant payments regulation as their number one priority, followed by ISO 20022 migration at 58%.

Enabling instant payments is the aspiration for all banks, but it was clear that achieving this won’t happen overnight and there are still barriers that the industry needs to overcome, none bigger than fraud prevention. In a second audience poll, attendees cited Know Your Customer (KYC) and Anti Money Laundering (AML) as the single most overwhelming challenge in instant payment adoption. Although reimbursement schemes can compensate victims, faster payments mean there is less time to stop fraudulent transactions from being processed and settled.

Panelists also spoke about how the success of instant payments depend on more than  having the right technology infrastructure in place. Simon Eacott, Head of Payments at Natwest, said, “It’s not just about the technology, it’s about the whole end to end user experience.” Consumers value security, trust, speed and convenience, and having these building blocks in place will be key to instant payment adoption.

5. Fintechs and Banks… the special relationship

Banks and fintechs have a unique relationship. Once viewed as a disruptive force aiming to upend traditional banking, bank-fintech partnerships have become increasingly common and highly effective.

In a panel discussion on ‘Prioritising innovation in embedded finance’, panelists agreed that while fintechs can’t solve all the long-standing challenges that banks face, they can provide specific, targeted solutions to pain-points. For banks, this has made partnering with fintechs increasingly appealing.

Pietro Fragnito, senior innovation strategy and market outlook at Italian banking group Intesa Sanpaolo, explained how they partnered with a fintech to simplify transfer paperwork. He said, “We made a partnership with the fintech that solves compliance problems for our customers. They do a lot of work when moving from one utility provider to another. We integrated their services in a seamless way in our application and our customer can complete the journey without going out to switch context and then come back.”

These partnerships are seen as a win-win. Banks, with their established customer bases and regulatory expertise, provide a foundation for fintechs to apply their offerings at scale. On the other hand, fintechs can help banks stay competitive through their agility and customer-centric approach to financial services.

6. Women in Banking: building on progress

As the payments industry becomes more and more specialised, further opportunities for women are opening up in various areas such as technology, Open Banking, ESG or regulation.

In a lunchtime roundtable on ‘Women in banking and payments’, Katja Lehr, Managing Director of the EMEA Payments and Commerce Solutions Team at JP Morgan said, “I see lots of great women in the room today… ten or fifteen years ago it would have a different picture.” Over the past two decades, there was agreement that there has been a positive improvement in the representation of women in the sector.

However, it is still much harder for women to ascend the career ladder than men. McKinsey’s 2022 report on women in the workplace show fairly equal numbers of men and women at entry level, but far fewer women than men at the higher echelons of the banking hierarchy. Despite some hard-fought gains, women’s representation still lags behind at the manager and director levels.

Panelists agreed that cross-industry and cross-company support for women is needed to bridge this gap at all levels of the hierarchy and keep women in top positions.

Adeus Lisbon, bonjour Paris

The overwhelming feeling was one of resilience. After a global pandemic, high inflation and geopolitical uncertainty, global payments revenue grew by double digits in 2023 while the industry continues to attract top talent and skills. Regulatory reform will put banks under more compliance pressure, but this also presents an opportunity to innovate.

Wolfgang Ehrmann, chairman of the board at the Euro Banking Association, concluded the event with a fitting football analogy: “There is a golden rule from German football: After the game is before the game. So, after EBAday is before EBAday.” As we look ahead to next year’s event in Paris, we can be optimistic about the future of transaction banking.

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