Author: Aspectus Group

Fuelling the future: EVs


By Catherine Hunter

There’s increasing demand for sustainable transport, from electric cars and bikes to hydrogen buses and trains. However, of all the new cars registered in 2018, less than 4% were plug-ins. It’s a real challenge for the industry. People say they want electric vehicles (EVs) but they’re still not buying them.

So, what should the automotive industry do about it? Marketing is one piece of the puzzle. But it’s more complicated than that.

Polling shows that the public is more aware of climate change than ever. And the Extinction Rebellion movement shows that there are huge numbers committed to doing something about it. So, you could argue that marketing is doing one of its most important jobs in highlighting the problem.

Now, it’s time for the market to deliver viable solutions.

There have been a raft of developments, enhancements and modifications in EVs. Everything from how batteries are cooled, to better integration of renewables with charging infrastructure and adding charge points to existing urban furniture is being explored. Promisingly, Tesla reported record sales last quarter, but the market still has space to accelerate.

Range anxiety, lack of infrastructure and vehicle choice are all still common complaints. And questions remain over the sustainability of EVs, particularly around cobalt and lithium.

So, while there is a desire for change, there are also obvious areas for improvement:

Infrastructure investment

The UK lags behind the rest of Europe in terms of ability to fast charge. For those unable to charge easily at home, having a near “petrol station” experience is key to encouraging people to make the switch. Essential investment across the country in infrastructure is needed to keep the sector on the right track. Currently, there is a piecemeal approach to charging points. It’s vital, regardless of what vehicle I drive, that I’m able to charge at the next charge point. This investment in the infrastructure also needs to include maintenance so charge points remain functionable.

Financial incentives

Cars aren’t cheap, that’s especially true for electric vehicles which can be a barrier to entry. Coupled with their fledgling status there aren’t many second hand vehicles on the market, further stalling uptake. To break through in the market, incentives need to be given to encourage people to get on board with the EV journey. Norway celebrates high EV uptake due to a strong incentive programme – over 10% of vehicles on the road in Norway are plug-ins – compare this to less than 1% in the UK. While the costs of running an electric car might be cheaper, the upfront cost can be prohibitive.

Shorter lead time for vehicles

Increasing demand needs to be matched with a strong supply of vehicles. This isn’t happening. Long lead-in times of months between order and delivery will also put people off jumping into the driving seat of an electric vehicle. Manufacturers across the spectrum from Bentley to Renault are investing in electric vehicles and building up their supply chains. This is encouraging, but with warnings about battery production capabilities in the UK being raised, more can and should be done.

Transport is the most polluting sector in the UK today, so continued commitments from government and manufacturers will be needed to keep this embryonic sector heading in the right direction. Once these commitments and fundamental improvements have been made the marketing machine can ramp up once again. Effective communication activity, highlighting their value and sustainability credentials, could put EVs in pole position when drivers are making their next vehicle purchase.

But first, we need inventors firing on all cylinders.

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No more FOMO: the magic of missing out


By Michał Ratyński

What is FOMO? The acronym stands for “fear of missing out” and refers to a nagging feeling that others may be having more rewarding experiences. This causes social anxiety which compels us to stay connected to social networks. If uncontrolled, FOMO can lead to more stress, lower levels of attention, or even contribute to more serious mental health issues.

Having recently focused on mental health at Aspectus, it feels like a good time to reflect on FOMO and what it can mean for professionals in our sector.

The phenomenon of FOMO has probably been shared by all generations but is it different this time? Many would claim that modern technology, particularly ubiquitous social media, makes FOMO a more serious challenge. Social media encourages us to receive instant gratification in the form of likes and reactions, which can often lead to competition and comparison with others.

If FOMO is – at least in part – down to the compulsion to stay constantly connected, then it’s easy to see why it may be of concern for PR and communications professionals. Our careers depend on being in tune with both social and traditional media, always looking for opportunities for our clients. We can’t switch off from that. Coupled with intense time pressures and a performance-driven environment, FOMO is a real potential risk factor to mental health in our industry.

Mental health awareness rightly becomes an important part of businesses. At Aspectus, we take mental health seriously. Just last year our CEO Alastair Turner signed The Time to Change Employer Pledge and we’re working on making sure Aspectus has the mechanisms to support its employees more through initiatives such as Mental Health Awareness Month and the Aspectus Mental Health Charter. This May, for instance, we encouraged our staff to commit to regular meditation.

The right strategies can certainly help us ease some tensions and improve wellbeing. Let me share with you some strategies that I use to deal with FOMO and anxiety more effectively:

  • First and foremost, acknowledge the feeling. It is key that people are aware of their anxiety, study the way it appears and disappears, and they reflect on the triggers of the feeling. Noting down your feelings is helpful – this is something that cognitive behavioural therapists do with their patients on a regular basis.
  • Meditation and mindfulness can greatly help to observe your emotions. You might try apps such as Calm or Headspace which give users a comprehensive experience of mindfulness, organised meditation routines and daily reminders.
  • As PR professionals, we’re always connected to news streams but we should think of other activities which can broaden our horizons and help us relax. Apart from reducing your screen time (as much as it is possible), try some reading for leisure, gym, going for walk, or other creative hobbies.
  • Practising gratitude is key to stop self-pity attitude or unhealthy comparisons. An interesting exercise I tried this year was to buy a desk calendar with separate pages for each day which I tear out to write down good things that happened that day, fold it up and put in a box which I will open on New Year’s Eve. It is an alternative to a gratitude diary, though with the same purpose in mind: to switch off negative emotions by collecting positive memories.

So, is missing out on some experiences sometimes a good idea? We might try to live up to the expectations of being constantly available for all the exciting opportunities out there, but this may quickly burn us out.

As PR professionals, we can’t disconnect from the news cycle, but we can broaden our sources. Reading something different from time to time can be refreshing in itself, as well as providing a new perspective, supplementary knowledge, or inspiring the creative hook for some content or a campaign. As an old saying goes: “a change is as good as a rest”. Perhaps, when it comes to the media, that’s key for PR professionals in FOMO.

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Under the Influence: How much power do social influencers actually have?


By: Shannon Lind

Influencer marketing – predicted to be a US$5-10 billion sector by 2020 – has become a favourable strategy amongst marketers. As the average influencer gets paid US$1,000 per 100,000 followers, it’s certainly a significant investment, but are marketers really getting the bang for their buck?

Contrary to what you might think, influencers aren’t new. A professional footballer can earn over US$100 million in a year when ‘all they do is kick a ball about’. Let’s not forget, for a star like Cristiano Ronaldo, around 40% of this income is made from brand endorsements. Yet, I have never heard criticism for the supposed US$1 million earnings Kylie Jenner makes for simply posting a picture on Instagram.

Word of mouth and word of influencer

Turn the clocks back 15 years, and we see examples of pre-digital age influencers in the form of celebrity endorsements – your favourite magazine would be filled with celeb interviews talking about their ‘favourite’ products, grasping your desire for the newest trends. Separately, word of mouth may have urged you to avoid the local chip shop because your hairdresser’s cousin got food poisoning from there once.

Nowadays, we see a similar approach which leverages the power of social media on a global scale. Many will turn to social influencers for inspiration, opinions and recommendations despite them being complete strangers.

As global connectivity soars, people don’t need to look far for information. With the average person spending 142 minutes on social media per day, we are quick to use these channels to preach or hail our brand experiences.

Influencers possess a lot of power when initiating these conversations. They are well-positioned across social media, seamlessly slipping their content into our feeds; amongst the personal posts of our friends and family. Making themselves seem familiar, amicable and trustworthy. Their opinions are respected and their picture-perfect lifestyles desired.

Will it have the right influence?

After the Fyre Festival scandal, it’s understandable to have doubts about influencer marketing. Of course, since then we have seen a push for responsible influencer marketing practice, with the advertising standards agency (ASA) making it a requirement to be honest about endorsements and paid ads. And it appears that this transparency from influencers makes them more trustworthy and respected with their followers.

With so many in the game, it can be easy to question the authenticity and trust surrounding this method of raising brand awareness. Actually, social influencers – not celebrity influencers – tend to stick to their core values, ensuring the brands that they work with continue to generate content that is of interest to their audience.

If you doubt the power of influence a stranger can have, take notes from the world record egg from which more than 50 million people were convinced to like an image of an egg. Or, the reputed $1.3 billion USD Kylie Jenner cost Snapchat with a single tweet. Showing the sheer scale in which people can genuinely engage with influencers and their opinions.

Is it successful?

Influencer marketing has certainly proven its worth amongst marketers, with 89% agreeing that ROI from influencer marketing is comparable, if not better, than other channels. Over 70% say that the quality of customers and traffic from influencer marketing is better than other marketing sources.

Undeniably, influencers can be a great way of tapping into niche markets and raising brand awareness. With the rise of digital channels, traditional media are less effective and with online advertising being susceptible to ad blockers, influencers have become one of the most direct ways of targeting your audience – whether you work in Finance, Energy or Tech. And, if done strategically, you will certainly get the bang for your buck.

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Further growth for global communications agency in Aberdeen

Aberdeen, 02nd April 2019 – Aspectus, the global communications agency, has announced a new senior appointment as it looks to continue the global growth of its energy practice. Katherine Fair will be based in the company’s Aberdeen office in the role of Senior Brand Strategist and Content Specialist, with a view to increasing the strategic marketing communications services that the company already offers across its four international bases.

Katherine brings with her ten years of experience in marketing and communications having previously worked in energy, agency and government roles.

Laura Iley, Group Director and Head of Energy, Oil and Gas, said: “I am thrilled that Katherine has joined our expanding team. We have enjoyed steady year-on-year growth, highlighted by our success in Aberdeen since the launch of our office there in 2016. Katherine’s experience allows us to increase our strategic communications offering to our global client roster even further.”

“I am absolutely delighted to join as progressive an agency as Aspectus, underpinned by a unique results-based approach that has enabled it to make significant inroads since its expansion into the north-east in 2016,” Katherine added.

“The energy industry is on the up after the recent economic challenges and the collective experience of the team here shows we can successfully help our clients navigate the renewed competitive market that is beginning to emerge.”

The company’s energy portfolio spans a range of sectors including cleantech, oil and gas, power and renewable energy. The practice has enjoyed continued revenue growth since its inception and now employs a team four locally in Aberdeen. This has been echoed in the expansion of the team in London, most recently with Catherine Hunter and Michal Ratynski who both join as account executives.

Aspectus employs over 50 people across its offices in London, New York, Aberdeen and Luzern. The company specialises in energy, technology and financial services, with services including brand strategy, content, media and digital.

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Are you a polyglot? The benefits of international PR and marketing


Written by Michał Ratyński 

In today’s globalised economy, very few communications professionals only serve domestic clients. Probably, every day you make international calls with clients whose first language isn’t English. You quickly realise that, although your client relations skills are spot-on, there are some nuances that prevent the communications from being as slick as you’d like.

Speaking your client’s language is super beneficial in avoiding misunderstandings. It opens up unprecedented opportunities to learn specific cultural codes which are otherwise often lost in translation. Some basic things, such as ways of addressing people, vary enormously between different languages and often even the closest translation doesn’t do justice to the speaker’s original meaning. An example of a complex system can be found in the Japanese language which is far more formal than English when it comes to hierarchy or what is considered to be good manners.

At Aspectus, we aim to create a multicultural, integrated agency because an international workforce helps expand our horizons. Though English is often the lingua franca for B2B PR and marketing, multilingual teams make our communications easier and help expand the geographies we work in.

We are very proud that roughly 20 per cent of our workforce hail from beyond the UK and US. We have a bunch of Europeans (French, Finnish and Polish), Australians, a South African, an Israeli and a Zimbabwean in our offices. As a Pole I’m one of the international people who recently joined Aspectus. We recognise what our global workforce offers and work hard to support them with visas. And we want to become even more international as we keep growing.

Focus on European markets is another priority for Aspectus as it should be for any B2B communications agency. Regardless of the final outcome of Brexit, we will make sure to keep the closest links with Europe and recruit the best talent, wherever they are from. Why? Because having native speakers really helps to elevate business to foreign media outlets. A good example of successful pitching in a national language was our work for the Global Impact Investing Network (GIIN) in French-speaking Swiss media. We secured coverage in Le Temps and L’Agefi. Having direct contact with journalists can not only save on translation costs but also helps our agency to understand a wider picture of communications in Europe.

So, what are the advantages of the international people working for a PR and marketing agency? Communications is one of the most dynamic professions, which increasingly needs a global touch. Although the command of foreign language isn’t a necessary requirement for jobs in the sector, there needs to be a wider recognition that recruiting international people can really help boost business and bring the invaluable cultural knowledge to your company.

Are you looking for international PR and marketing support? Check out our services here.

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The energy transition – how ready is the oil and gas sector?


By: Louise Douglas

Is anyone ever really ready for Offshore Europe? A journalist said this to me ahead of this year’s event in Aberdeen. I dare say, there was many an exhibitor or speaker who felt the same, but the bigger question, and one that was on the lips of many at the event this year was, who is ready for the energy transition?

Rewind five years and the main challenge for the oil and gas industry certainly wasn’t climate change. This new reality was heard loud and clear this year as climate activists staged a choreographed ‘die-in’ outside the conference to “send a message” to oil and gas majors.

But as many of us in the energy sector know, there isn’t just an off switch. This was a message echoed and strongly put by Sir Ian Wood. We have to be realistic about how much energy the world demands and where we get that from and the ultimate reality is that oil and gas will be part of the energy mix for a long time.

The struggle is real

That said, Europe’s oil giants account for around 70 percent of the sector’s renewable energy capacity and nearly all the capacity under development today. In recent years, these energy titans have accelerated spending on wind, solar as well as battery technologies.

But it’s not easy to jump from producing oil or gas to producing something like offshore wind power. Lamprell is a clear example of this, losing $10m due to mistakes on the 714MW East Anglia 1 offshore wind farm. Of course, there will always be risks associated with any project but moving steadily can mean the reward is much greater in the long term than the risks involved in the short term.

If Offshore Europe is anything to go by, the sector clearly wants to evolve and it is doing some fantastic things. From using empty North Sea gas fields to create Carbon Capture Storage projects to developing floating offshore wind projects. But who knows about it? I’m not quite sure the activists on day three of the event were quite up to speed.

Get a voice

I was at another conference recently where a young girl stood up and said she wanted to work for an oil company who was thinking about its environmental impact as much as its profit. She urged companies to communicate their energy transition work to the younger generation, as many deem the industry as outdated and dirty. Communication is absolutely key and it’s not happening as much as it should be.

Now more than ever, it’s important that the energy sector refreshes itself. Be bold and be heard. How are you going to attract the next digital twin mastermind if it looks like your business is behind the curve? Make sure your audience knows the energy transition is not just a bunch of words but a bunch of real people trying to make a difference.

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BackOffice Associates appoints Aspectus as its UK and EMEA agency

London, 8th November 2018Aspectus, the specialist communications agency for the financial services, energy, technology and engineering sectors, has been appointed by BackOffice Associates, a data transformation company, to deliver its UK and EMEA communications programme.

Focusing on proactive commentary, thought leadership and content, Aspectus have been chosen to raise awareness of BackOffice Associates skills and expertise in digital transformation. Aspectus was selected because of its experience of working with technology brands in a similar space as well as creativity and clear passion for the brief.

Jamie Kelly, marketing manager, EUAF, BackOffice Associates said: “We wanted an agency that we could collaborate with in order to bring a fresh take to the digital transformation debate and agenda. To do that we needed an agency that can run through walls, think differently and challenge us to be creative in our comms outlook. Aspectus proved that it has all of these attributes – and more – in spades.”

Sofie Skouras, senior account manager, Aspectus said: “BackOffice Associates is helping some of the biggest companies in the world reengineer their business through the power of data. They’ve got a great vision, rooted in decades of experience. What appealed to us most about working with them, was their willingness to be creative in order to shine a different light on the digital transformation agenda.”

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Aspectus appoints Claire Wych as energy practice expands

Aspectus, a global communications agency focusing on financial services, energy, oil and gas, technology and engineering, has appointed Claire Wych as a Senior Account Manager for the energy practice. Based in London, Claire will work across a range of energy accounts while also providing expertise in heat and decentralised energy.

Claire joins from the Association for Decentralised Energy where she worked for five years as the in-house Communications Manager. Her work focused on emphasising the voice for user-led, decentralised energy including under-utilised technologies such as combined heat and power, district heating and demand side response.

Celebrating her appointment Claire said:

“The team at Aspectus is everything that I could have hoped for from making this move from in-house to agency; inspirational, motivated and forward thinking.

“I am doubly excited by the prospect of using my expertise in low-carbon heat and decentralised energy to help more businesses engage their audience in what is a niche but rapidly growing market.”

Laura Iley, Group Director and Head of Energy, Oil and Gas said:

With strong year-on-year growth we are delighted to have Claire join the energy practice strengthening our expertise in a range of areas.

“It is a pivotal time in the energy transition and here at Aspectus we are committed to attracting and retaining best-in-class talent to help us deliver exceptional results for our existing clients while expanding to service a wider range of energy businesses across the industry.”

Aspectus has a diverse energy, oil and gas portfolio, with 25 clients spanning a range of sectors including cleantech, consultancy and renewable energy. Aspectus supports businesses at all stages of growth, from start-ups and scale-ups through to mergers and acquisitions. Aspectus delivers creative communication campaigns that are fully integrated with other marketing activities (including search engine marketing) to engage target audiences and generate business outcomes.

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How to impress an Evening Standard journalist


Written by Sofie Skouras

Last week we launched our first Power of PR event during London Tech Week. The event was about communications, why it matters and outlined tips for startups from the amazing Amelia Heathman, technology reporter at Evening Standard and our very own Sophie Hodgson, head of technology at Aspectus.

It was fantastic to see so many people and for those of you who weren’t able to come due to the event being fully booked, we’ve summarised Amelia’s top tips below. Some of these pointers might seem simple, but the fact she had to make these points highlighted they aren’t followed by all:

Step 1: Do your homework

What platform is the journalist writing for? Is it an online publication or a printed publication? For instance, the Evening Standard paper and website have two completely different teams – similar to MailOnline and Daily Mail – so approaching Amelia with a story for tomorrow’s paper will be of no interest; she writes for the online site.

Also, think about what they write about. Take Amelia. Her interests are tech for good, women in tech, fintech and smartphones – so a company or news that hits any of those areas is going to be much more successful. Useful places to look to understand a reporter’s remit is their Twitter feed, recent stories they’ve written and / or their Twitter bio.

Step 2: Getting in contact with journalists

Interestingly Amelia cautioned against the use of social media when pitching journalists. Personally, she doesn’t like Twitter pitches (bar a couple of exceptions where she said it worked well). But this isn’t a hard and fast rule for all.

Many journalists have their DMs open for that reason. Again, it’s about taking the time to understand the journalist’s interests and how they like to be contacted.

She also encouraged email follow-ups (a first time I’ve ever heard a journalist say this!) She promised the audience she reads all her emails, but due to the sheer volume of them, can sometimes forget to reply. Following up with her first thing in the morning – before her 9am editorial meeting – is the best bet.

It’s also worth noting the print deadline for the paper – which is 11am – so avoid sending anything on the day as it’s unlikely the journalist will have time to cover it. It’s best to get in touch a few days beforehand to give them a heads up on it. Each publication has different deadlines they work to so, do your research to find out what they are and make note of them.

Step 3: Crafting the perfect pitch

You’ve done your research, you know how and when to contact the journalist, next up is figuring out exactly what to say. Amelia, like most journalists, likes pitches to be brief, to the point and using bullet points. The essential things to include are:

  • Who are you?
  • What are you doing?
  • Why should Amelia (or any journalist) care?
  • Any embargo times to be aware of?

The third bullet is arguably the most important, so take the time to think about this point, pulling in the areas of interest the journalist has.

Step 4: During the interview

So you’ve bagged yourself an interview, great. Now it’s time prepare for it, starting with what spokesperson you chose to put forward.

If you put your marketing person forward it can give off the wrong impression – for instance, that the founder is ‘too busy’. But if the founder isn’t comfortable with media interviews, and your marketing person is actually much better placed, then make that clear to the reporter.

Another tip she gave, and something we often tell clients during media training sessions, is to decide what five main points you want to put forward are. Focus on those in the interview rather than reeling off a list of things from a sales pitch the journalist is likely not to use.

And of course, don’t say something in an interview that the journalist cannot print or post online. You also won’t be able to ‘review’ the article after the interview either (unless it’s fact-checking something complex), so don’t ask the journalist for this; it’s not an advertorial piece.

Step 5: Get your house in order

Many companies aren’t making the most of the ‘press’ section of their websites. This should be filled with press packs, contact information, product images (landscape and portrait – landscape images are ideal for the Evening Standard), stock images and any videos. It makes journalists’ lives much easier knowing they can quickly access a headshot without having to chase and lock down one themselves and the likelihood of coverage higher.

Step 6: Manage expectations

The news agenda moves so fast that often stories get bumped. This can happen after the interview has taken place and you’ve spent the time researching and creating the perfect pitch note. If this happens, it’s not the end of the world. It’s fine to ask the journalist what happened to understand in this situation.

And the good news is you’ve still built that relationship with the journalist in the process which is invaluable and means you’ll have a warmer lead next time.

Ultimately, you have to be in it to win it with comms, and a relentless attitude to these things is absolutely needed.

Get in touch if you’d like to find out more about how we work with startups or you’re interested in getting comms support: sofie.skouras@aspectusgroup.com

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